Huge selection & good prices. I bought many things through this site, always found the items I liked in a very good prices and they have a good quality. They have a great selection, good prices and from our experience, know how to take care of their customers. Ordered new Toilet. Great sale prices. Beautiful furniture and I've gotten lots of compliments. The Toilet originally came damaged. I called Wayfair while delivery guys were still there. They ordered a replacement and told me to keep the damaged one until the new one came. New one was delivered about 2-3 weeks later in perfect condition. Sometimes, people have to realize Wayfair is a fulfillment house--you place the order, they place it with the manufacturer and it is shipped from there.
I spoke to a very understanding and sweet customer services who both helped resolve my returns during the pandemic. They were both helpful and resolved my issues. The wait to speak to them was very long but since everyone is working remotely it was understandable. Worth the wait. Ordered from Wayfair and will continue to do so. Recommend them to anyone. Exactly how I imagined! Love how simple, yet classy it is! Great price for the quality of the Toilet. I recommend this product to anyone who wants quality and perfection. Color and style is perfect.
I was quite surprised with the low ratings. However, this was my first purchase buying Toilet. The site was easy to search for what I needed and provided much information on the Toilet. I loved how I was able to order Toilet before placing my orderand it didn't take long to receive. I plan to order from site again since my credit card has offer rewards. Seat Included: Yes Maximum Gallons Per Flush: 1.28gallons Seat Height - Top to Bottom: 15.75'' Rough In Size: 12''
I ordered a Toilet from Wayfair recently and was glad to see that it would be arriving before my upcoming trip. I found out late in the process that the delivery would be delayed and was freaking out! So by being int ouch with the customer service dept. I was eventually put on the line with J. He is a delivery specialist, and he saved the day! He not only coordinated it all, but even got it there on a Sunday for me! The set is gorgeous, so the quality of their product is obviously great as well. Thank you J. and the Wayfair team! Love everything about Wayfair! I especially appreciate it allows for customer reviews on the items as well as pics people have taken so we can view the products in homes. Reading the reviews is so helpful! Especially when purchasing furniture and decor you aren't seeing in person! Everything I've ever ordered has arrived even faster than projected and love the free shipping, which is a huge thing when ordering heavy bulky furniture! I've ordered home items from many other sites and always seem to come back to Wayfair! Don't hesitate to order from them!
Wayfair has a great selection of furniture and decor with great and affordable prices. Their shipping of 1-7 days is excellent for customers even though one of the carriers is awful. The customer service department has a team that is very friendly, knowledgeable and helpful, always listening to the customer's needs and finding the right solutions immediately. I had a situation with a sectional that, supposedly, one of the carriers delivered but I never got it. Wayfair contacted the carrier to verify what happened and they said that the driver left it on the first floor of my building, but he never called to notify me about. The customer service representative immediately processed a replacement of the furniture and I got it in 7 days. I bought this St Thomas Creations by Icera Richmond 1.28 GPF Elongated Two-Piece Toilet (Seat Included) as a New Year present for my daughter. It is as described online. Toilet looks good even though I feel it is too expensive. Should come with better packaging for the price.
THIS SITE IS ALWAYS MORE THAN HELPFUL TO RESOLVE ANY ISSUES YOU MAY HAVE. LOVE SHOPPING HERE! New Toilet is amazing! I've always had a great experience and Customer service is always friendly and helpful. Yes, products are a little more expensive than what you may find if you spent hours searching for the same product. Seat Included: No Maximum Gallons Per Flush: 1.6gallons Seat Height - Top to Bottom: 16.5''
I just would like everyone to know that Wayfair is awesome. Their customer service was great! She handled my request so quick & easy! I shop a lot online since I am in a wheelchair & this was such a great experience, I had to write about it This may have changed over the years but as of present, wayfair customer service has been absolutely phenomenal to work with. They've issued me credits even when I did not ask for one. They're available to chat most of the time as well.
I have been impressed with every purchase I've made on wayfair. I don't look for furniture anywhere else now. You just can't beat the quality and prices. This store is a great place if you want quality. Their items are as described. I will buy from them again and again. No problems whatsoever. These Toilet is simply the most perfect gift you can get for one and only in your life. Perfect gift for any lady. My husband bought this for me as a New Year present. I love color and quality. It is well and receives many compliments.
We've ordered most of our furnishings for our new home from Wayfair and I've been very pleased with their service, prices and quality. Delivery is either early or on time. Everything we've received has been complete and in good condition, and when mistakes have been made, their customer service in handling them have been excellent. For example, we ordered an electric fireplace and they sent the wrong model. I called them and was given a 10% refund for our trouble and the new/correct Toilet was here within 7 days and we were told to keep or donate the model that we had originally received, which we're actually going to be able to make use of in our basement. Seat Included: Yes Maximum Gallons Per Flush: 1.28gallons Seat Height - Top to Bottom: 17'' Rough In Size: 12''
Last purchase was a new Toilet. Another perfect delivery and excellent product. Not only was the price incredible, but the product was something I couldn't find locally. Excellent service. One of the items received was incorrect and an email to Wayfair resulted in the correct item being shipped overnight and they told me to donate the wrong item. Then, another Toilet for my house and household items. I love this company and even though they aren't always the cheapest, their customer service is second to none and I will always shop Wayfair.com first. After reading all the negative reviews I was leery about placing an order but since Wayfair had the cheapest price on the patio deck box I wanted I decided to take a chance. I'm glad I did. My deck box arrived within five days with no issues whatsoever. I won't hesitate to order again in the future.
I have recently purchased a number of items needed to set up a new home. Some products worked out; some didn't, or couldn't be shipped in time. However, throughout, I have spoken with countless Wayfair employees who have been helpful, respectful, understanding and empathetic! They always, always make things right, no exceptions. I LOVE this product. I read reviews saying it good and perfect. so I love it. Perfect color, perfect value, etc.